In large enterprise organisations, IT is critical to enabling the continued success of the business. As such, IT people, services, assets and processes must be carefully managed to ensure cost-efficient value to the business and its customers.
assyst by Axios Systems is an out-of-the-box IT Service Management (ITSM) solution that enables organisations to operate efficiently and gain service value through the adoption and deployment of the ITIL framework. The assyst solution delivers enterprise-class service desk, ITSM and IT Asset Management (ITAM) functionality with IT governance controls in a single application.
assyst fully integrates the service desk with ITIL/ITAM processes and an enterprise CMDB to deliver faster value and lower total cost of ownership than any other enterprise solution.
One Product
Developed from inception as a single, holistic application, assyst is implemented as a complete out-of-the-box solution - able to support your long-term ITIL roadmap, while avoiding the pitfalls commonly associated with integrating modular products. Incorporating configuration tools to enable flexibility, assyst avoids expensive development projects to meet custom needs and support changing requirements. In short, assyst enables the efficient management of IT services, customers, contracts, software, hardware, people and processes through a single, easy-to-use interface.
One Vendor
Axios Systems develop the solution and work with Focus On Business across Asia Pacific to install and maintain the assyst solution.
One Focus
For over 20 years Axios Systems have focused on helping customers maximise business value from IT. Axios Systems focus on ITIL and IT Service Management means their research and development efforts are not diluted across a broad portfolio of products.
One Implementation
All functionality is included as part of the first implementation in one pre-integrated application. Regular assyst releases are designed to enable easy, consultant-free upgrades - in a matter of hours, not months.
