assyst is a leading enterprise IT Service Management (ITSM) software solution that enables better, faster and cheaper delivery and support of IT Services. Developed and continually updated to support current ITIL best practices, assyst delivers rich functionality to meet the complex needs of large enterprise organisations. Benefiting from over 20 years of research and development, assyst is one of the most functionally mature ITSM solutions on the market, with a proven track record for delivering measurable results in large organisations across the globe.
Designed to support ITIL best practices in IT Service Management, assyst also provides integrated functionality to support IT Asset Management, governance and standardisation within a single rapidly deployable application to give exponential benefits to our customers. As an 'out-of-the-box' solution, assyst delivers value faster than any other enterprise-class ITSM Solution.
Benefits to the business
Increased alignment of IT services with business demand.
Adoption of a holistic approach - regarding the operation of IT as a business.
Pro-active approach - shifting the balance from reactive operations to pro-active innovation.
Customer-focused management of quality to cost.
Benefits to IT
Service excellence to exceed business expectations and establish IT as a contributor to success.
Operational efficiency - cutting costs and releasing budget for transformational initiatives that drive the business forward.
IT agility - increasing capacity to deploy new IT services and gain a competitive edge.
Risk reduction to IT and the business through planning, change control, compliance and governance.
